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01/26/2010

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Michael:


I brought a 2010 Rav 4 on 1/17/10 at Toyota Palo Alto and picked it up 1/18/10(3 days before the recall). Paid in full with cash/check.

Can I force Toyota to buy it back? Any action can I take?

Finally, the report states 60% find it easier to locate “knowledge” on the Web than on internal systems. I used to ask this question when I spoke on social media and knowledge management and I never found a single audience member who said it was easier to find content within their organization than on the Web.

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