Whiter Teeth? Flatter Stomach? Shiny Hair?
If you’ve been on the internet lately you’ve seen all the pitches for “free trial offers”. If they are free why do I get so many complaints? If it is free why am I giving up my credit card number? Many trial offers are legit and a great way for consumers to try out a product or service before making a financial decision. But, according to the Federal Trade Commission here’s what you need to do before signing up:
•Find the terms and conditions of the offer. If you can’t find them or can’t understand exactly what you’re agreeing to, look for another merchant. You don’t want to commit to recurring charges for products or services by mistake – or before you’ve tried them and made your decision.
•Pay attention to pre-checked boxes. That check may bind you to terms and conditions you’re not comfortable with – or ready to accept.
•Look for information how you can cancel future shipments of merchandise or services if you don’t want them. Do you have to pay? Do you have a limited time to respond? If you’re not satisfied with the information in the offer, look for another one that meets your needs.
•Read your credit and debit card statements very shortly after you’ve responded to a free trial offer – and often afterward – looking for charges you don’t recognize or didn’t authorize. Contact the merchant first to try to resolve the issue; notify the card issuer promptly if you see any unusual or unauthorized charges.